Rental agreement
The rental agreement is either for an indefinite period or for a fixed term. An agreement valid for an indefinite period is valid until terminated. A fixed-term rental agreement is binding on both parties for the duration of the agreement. Couples sign the rental agreement together.
Residents’ pages
Residents have access to their personal residents’ webpages. You can register for the residents’ webpages as soon as your rental agreement starts. Registration requires strong authentication with online banking credentials or a mobile certificate. After registration, you will be able to access the pages in future by logging in with your username and password. On the residents’ webpages, you can view information about your own housing and, for example, file a fault report.
For more information and instructions on how to register for the residents’ webpages, visit the Kouvolan Asunnot website.
Moving-in inspection
The resident must inspect the apartment and fill in the related moving-in inspection form within 10 days of moving in.
The inspection form can be found on the residents’ webpages.
Changing apartment
As a general rule, the resident must live in their apartment for one year before a change is possible. However, you can change your apartment if your life situation changes, such as your health, the size of your family or your financial situation. You can apply for an internal change of dwelling within Kouvolan Asunnot by filling in an application form. Before you change your apartment, your current one will be inspected to check its condition.
Home insurance
Kouvolan Asunnot has full value property insurance, which covers damage to the property. The property insurance does not cover damage to your belongings in the event of, for example, water leakage or fire. You must take out home insurance to cover your belongings.
Internet access
In almost all buildings, the rent includes Elisa’s 25 Mbit/s broadband internet connection. In order to receive a broadband connection, the resident must register, i.e. subscribe to the connection. You can place your order at an Elisa outlet or online: elisa.fi/kouvolanasunnot
Mover’s checklist
- Notify the Post Office and the Digital and Population Data Services Agency of a change of address
- Make an electricity contract with an electricity company
- Take out home insurance to protect your household effects
- Register on our residents’ webpages
- Fill in the moving-in inspection form
Payment of rent
For paying the rent, the resident receives a rent invoice when they move in. The rent is due on the 5th day of the month. When paying your rent, you must always use the reference number. A new rent invoice will be sent to the resident at the time of the annual rent review.
Any sauna and parking fees are paid together with the rent. For properties with separate water consumption monitoring, water charges are billed every three months according to the actual consumption.
The rent must be paid on time. In case of payment difficulties, it is important to contact the rent control office to discuss how to deal with the situation. Late rent is subject to interest on arrears, which is invoiced twice a year. The legally permitted collection costs are added to the demand for payment.
The rental agreement can be terminated for non-payment of rent. If necessary, unpaid rent will be recovered from the resident through legal action.